Note: This document is bilingual (with immediate translation in each paragraph) to enable readers to fully understand the text and terminology. In case of any ambiguity between the Greek and English versions, the English version shall prevail.
Introduction
Welcome to the privacy policy of Philokyprou Property Consultants LLC. We are committed to protecting your personal data and ensuring that it is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose personal information when you use our Services, and how we protect your data in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller and Data Processor
- Data Controller: Philokyprou Property Consultants LLC determines the purposes and means of processing personal data in accordance with GDPR.
- Data Processor: Any third party that processes data on behalf of the data controller.
2. Information We Collect
We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us. This may include:
- Personal identification information (name, email address, phone number)
- Property-related information (property preferences, search criteria)
- Financial information (payment details, billing information)
3. Use of Collected Information
The information we collect is used for the following purposes:
- To provide and maintain our services
- To process transactions and manage your inquiries
- To communicate with you regarding updates, offers, and services
- To comply with legal obligations and protect our rights
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Consent: When you have given clear consent for us to process your personal data for a specific purpose.
- Contractual necessity: To perform a contract with you or to take steps at your request before entering into a contract.
- Legal obligation: To comply with a legal obligation.
- Legitimate interests: When it is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
5. Sensitive Personal Data
In certain cases, we may collect sensitive personal data relevant to property transactions, such as financial status or health conditions impacting your property decisions. This data will be processed based on explicit consent and in compliance with GDPR.
6. Data Sharing
We may share your information with third-party service providers (data processors) who assist us in providing the services. These third parties process data based on our instructions and in compliance with GDPR. We ensure that all third-party service providers have implemented adequate data protection measures.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.
8. User Rights
As a data subject, you have the following rights under GDPR:
- The right to access your personal data
- The right to rectify incorrect or incomplete data
- The right to erase your personal data
- The right to restrict processing
- The right to data portability
- The right to object to processing
9. Right to Withdraw Consent
You can withdraw your consent for data processing at any time by contacting us at info@philokyprou.com.
10. Automated Decision-Making
We do not engage in automated decision-making or profiling.
11. Incident Response Policy
In the event of a data breach, Philokyprou Property Consultants LLC will take the necessary actions to mitigate the impact and notify the Commissioner for Personal Data Protection if applicable. Philokyprou Property Consultants LLC will address it according to the GDPR in the appropriate timeframes specified and with the required urgency.
12. Complaint Mechanism
If you have concerns about how we handle your data, we encourage you to contact us first at [contact email] to resolve the issue. If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority. In Cyprus, you can contact the Commissioner for Personal Data Protection at commissioner@dataprotection.gov.cy.
13. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@philokyprou.com.
14. Changes to This Policy
We may update our Terms and Privacy Policy from time to time. We will notify you of any changes by posting the new Terms on this page.
By using the Services provided by Philokyprou Property Consultants LLC, you agree to these Terms and Policies. If you do not agree with any part of these Terms or Policies, you must not use our Services.